REGISTRATION

What are the deadlines for registration? 

Early bird registration closes October 5 and regular registration closes October 29.

Are discounts available?

Discounts are available for members. If you are interested in becoming a member click here.

How can I register and how much does it cost?
To view pricing and to register for the Annual Symposium, click here. 

Is registration available onsite? 
Please note that onsite registration will be limited. Full payments can be made by VISA or Mastercard. 

Are meals included with my registration? 

Breakfast is provided on both days of the Annual Symposium, as well as lunch on the Saturday of Annual Symposium.

I did not receive a registration confirmation; how can I get one sent to me? 

Please contact registration@secretariatcentral.com.

Cancellation/refund policy

Cancellations will only be accepted on or before October 24, 2025. Please note there is a 10% administration fee applied to all cancellations. No credits or refunds will be given for cancellations received after October 24, 2025. No liability is assumed by CSOT for changes in program date, content, speakers, venues, or cancellation of the event.

Who do I contact with any registration questions? 

Please email registration@secretariatcentral.com with any inquiries.

PROGRAM

What content will be covered in the educational sessions?

To view the 2025 program, click here. 

Is the program eligible for Continuing Education (CEU) points?

Advanced and Registered members will receive 25 CEU points for attendance. For more information on CEU click here.

HOTEL AND TRAVEL

What is the address of the conference venue?

Hyatt Regency Toronto

370 King Street West

Toronto, ON M5V 1J9, CA

Are hotel rooms offered?

The CSOT is pleased to offer a room block at the Hyatt Regency Toronto. Room availability is not guaranteed so please book your hotel asap to guarantee your reservation. For more information and to book, click here.

Are promo codes available for transportation?

Yes, promo codes are available to attendees on flights, GO Transit and UP Express, click here.

I AM A SPEAKER

Where can I find speaker resources?

Please click here for speaker resources.

I AM A SPONSOR

Where can I find information on my booth?

Exhibit hall logistics, load in/out times, exhibitor services, etc. are located in the Exhibitor Information Kit found here.

Who can I contact regarding sponsorship-related inquiries?

Please contact our partnerships coordinator at partnerships@secretariatcentral.com.